App Support Alert
How does it work?
- This APP will allow the end-user to issue a Support Alert directly to the MPS support Service.
- This APP will automatically send an email to the MPS Support Service, containing the identification of the equipment, counters, toners levels, and error message (if available).
- The email address of the MPS Support Services is programmable, as also the SMTP parameters.
- The end-user will have the option to receive a copy of the email that is sent to the MPS Support Service.