App Support Alert

How does it work?
  • This APP will allow the end-user to issue a Support Alert directly to the MPS support Service.
  • This APP will automatically send an email to the MPS Support Service, containing the identification of the equipment, counters, toners levels, and error message (if available).
  • The email address of the MPS Support Services is programmable, as also the SMTP parameters.
  • The end-user will have the option to receive a copy of the email that is sent to the MPS Support Service.

Download
 

Download

 

PREVIEW:

Press the central button to request the service support. Press the “Config” button, to enter the configuration menu.
User can select from a list the type of problem with the equipment.
The user can receive a confirmation Email
Request has been registered
Configuration Menu
Confirmation Email